Customer Support

Manage buyer communication with tools and services designed for marketplace ecommerce.

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Listings Found (15)

FreeeUp
New Review
Popular
starstarstarstarstar (36 reviews)
FreeeUp is a solution for hiring remote workers in the ecommerce industry. FreeeUp places its workers into ecommerce companies around the world. Clients have the ability to track their worker's hours through FreeeUp's software. Clients can always speak with a FreeeUp employee to fix any issues or hire additional workers. View FreeeUp.
2nd Office
Popular
starstarstarstarstar (11 reviews)
2nd Office is an ecommerce outsourcing company with staff working out of offices in Manila, Philippines. 2nd Office supports top 100 Amazon sellers and top 500 internet retailers. 2nd Office provides part-time, seasonal, and full-time staff in roles such as customer support, live chat, help desk, automotive fitment specialists, product listing, marketing, web development, virtual assistants and more. View 2nd Office.
20Four7VA
Popular
starstarstarstarstar (3 reviews)
20Four7VA provides virtual assistants to ecommerce businesses, performing duties on platforms such as Amazon and eBay. They can also tend to administrative and customer service tasks. 20Four7VA can also provide content writers, website developers, graphic designers, video creators, social media managers, and SEO specialists. VAs are pre-qualified, trained and monitored. View 20Four7VA.
XSellco Fusion
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Offer
starstarstarstarstar (2 reviews)
Fusion streamlines customer support from marketplace channels and webstores into one centralized dashboard. Sellers can cut response times, improve customer satisfaction and save on support costs. Benefits include reducing support time, centralizing all messages from every marketplace, managing large volumes of emails, responding within SLA guidelines, improving efficiency and talking to buyers in real time with WebChat. View XSellco Fusion.
ReplyManager
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Popular
starstarhalf stardim stardim star (16 reviews)
ReplyManager is an email management tool that combines eBay integration and multi-channel support with features to improve response rates and simplify message management. - Integrates with eBay My Messaging, Resolution Center & After-Sale Returns/Cancellations - Supports multiple channels (Amazon, your website & more) - Automatically routes & prioritizes email - Standard replies & auto-responders create timely responses - Provides detailed reporting - Integrates with Linnworks & ChannelAdvisor View ReplyManager.
ChannelReply is a cloud-based SaaS that connects popular CRM software (Zendesk and Desk.com) with major ecommerce marketplaces (eBay and Amazon). It t
79ecommerce provides customer support outsourcing to online sellers. The service includes responding to email inquiries, pre-sale and post-sale custo
eCommazon is a CRM (customer relationship management) app for online sellers, running on Salesforce.com. eCommazon enables Amazon Marketplace and Ama
comomail Android messaging application for eBay users automatically checks message boxes for multiple eBay accounts. Features melody notification for
eCommerce Geek offers outsourced marketplace management including creating listings, listing optimization, customer service, growth consulting, accoun
ICE is a service that helps clients to expand internationally and manage cross-border sales. ICE can advise clients on which marketplaces and countri
nChannel's Customer Experience Management (CXM) app manages customer support operations including real-time inventory data, order status and updates,
Salesupply offers a range of services for online retailers who sell internationally. Services include cross-border ecommerce consultancy; translation
UrbanSeller helps merchants manage customer communication across multiple sales channels. Features include message assignment rules, priorities and a

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