Feedback & Reputation
Automatically send feedback requests, manage and monitor feedback, and manage marketplace customer support.
Show All (31) • Feedback & Review Solicitation (16) • Message Management Tools (7) • Customer Support Outsourcing (9)
Listings Found (31)
Centralize sales and support queries by connecting every marketplace, webstore and social platform in one simple dashboard. Fusion presents you with the answers you need to solve every query quickly and accurately. View Xsellco Fusion.
The FreeeUp marketplace gives ecommerce business owners access to freelancers in ecommerce, digital marketing, and web development. FreeeUp puts freelancers through a unique interview process, and only lets in the best contractors. Clients can create an account for free, post a request for a freelancer, and be introduced to a freelancer within hours. View FreeeUp.
2nd Office is an ecommerce outsourcing company with staff working out of offices in Manila, Philippines. 2nd Office supports top 100 Amazon sellers and top 500 internet retailers. 2nd Office provides part-time, seasonal, and full-time staff in roles such as customer support, live chat, help desk, automotive fitment specialists, product listing, marketing, web development, virtual assistants and more. View 2nd Office.
FeedbackExpress is a cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers. Messages can be triggered when an order is placed, despatched or delivered or up to 10 weeks after the event. Messages can be filtered by fulfilment type, item condition, SKU/ASIN and shipping location. FeedbackExpress can exclude orders where delivery is late, and ask for product reviews after positive seller feedback is left. View Feedback Express.
XSellco High5 is a feedback solicitation tool for both Amazon and eBay sellers. Improve seller rating through automated intelligent feedback and product review requests. Develop a targeted, automated feedback strategy that reduces negative feedback and wins positive reviews from customers. Benefits include increasing positive feedback, improving seller rating, and controlling which messages are sent to which customers and when. View XSellco High5.
ReplyManager is an email management tool that combines eBay integration and multi-channel support with features to improve response rates and simplify message management. - Integrates with eBay My Messaging, Resolution Center & After-Sale Returns/Cancellations - Supports multiple channels (Amazon, your website & more) - Automatically routes & prioritizes email - Standard replies & auto-responders create timely responses - Provides detailed reporting - Integrates with Linnworks & ChannelAdvisor View ReplyManager.
Efficient Era provides alerts, analytics and automation for Amazon Sellers. Features include buyer-to-reviewer matching, email automation, review alerts, feedback alerts, bulk order alerts, inventory analytics, Sponsored Product Ads analysis, listing hijack alerts and VAT invoice automation. Efficient Era supports multiple Amazon sites (North America, EU, Japan), and all tools are included for the same price. View Efficient Era.
Feedback Boost for eBay reminds customers to leave feedback and alerts you when they do. It can also send personalized follow-up messages afterwards, so more customers remember who you are. Formerly Feedback Pro. View Feedback Boost.
Kibly sends Amazon customers customizable order update messages and feedback/review solicitation emails. Kibly includes real-time statistics of orders shipped, emails sent, and email open and clickthrough rates. A BSR (Best Sellers Rank) tracker displays changes over time, to show how Kibly's emails have improved the ranking. View Kibly.
UrbanSeller helps merchants manage customer communication across multiple sales channels. Features include message assignment rules, priorities and alerts, reply templates, auto responders, internal reminders and notes. UrbanSeller guarantees 99.99% uptime. UrbanSeller also has an offshore customer support service, providing staff to handle customer communication via live chat, email or voice. View UrbanSeller.
Feedback Genius is a customer communication tool which assists Amazon sellers with feedback management, product reviews and reputation management. Au
Feedback Central’s email campaign manager helps Amazon sellers get more feedback and product reviews. Send automated requests using 13 default email c
ChannelReply is a cloud-based SaaS that connects popular CRM software (Zendesk and Desk.com) with major ecommerce marketplaces (eBay and Amazon). It t
BQool's Review Central gathers Amazon product reviews in a central, organized database. Private label sellers can easily manage their brand and save
FeedbackFive is a feedback management tool for Amazon sellers. Sellers use FeedbackFive to proactively manage their feedback scores. Automatically so
20Four7VA provides virtual assistants to ecommerce businesses, performing duties on platforms such as Amazon and eBay. They can also tend to administr
79ecommerce provides customer support outsourcing to online sellers. The service includes responding to email inquiries, pre-sale and post-sale custo
AMZDiscover lists reviewers for Amazon product listings, including their name, helpful votes and reviewer ranking. For a fee, reviewer contact inform
eCommazon is a CRM (customer relationship management) app for online sellers, running on Salesforce.com. eCommazon enables Amazon Marketplace and Ama
comomail Android messaging application for eBay users automatically checks message boxes for multiple eBay accounts. Features melody notification for
eCommerce Geek offers outsourced marketplace management including creating listings, listing optimization, customer service, growth consulting, accoun
Feedback Reminder sends automated notifications to buyers through eBay's messaging system. The app has a "blacklist" feature allowing sellers to contr
FeedbackEmails helps sellers manage their reputation on Amazon, by automating feedback requests. Features include a built-in HTML editor to create cu
Get more positive Amazon reviews. Automatically schedule and send friendly follow-up email requests to your buyers. Persuade satisfied buyers to help
ICE is a service that helps clients to expand internationally and manage cross-border sales. ICE can advise clients on which marketplaces and countri
Ki Feedback Pro is a feedback solicitation tool for eBay and Amazon sellers, which sends emails to buyers asking them to submit feedback. Features in
nChannel's Customer Experience Management (CXM) app manages customer support operations including real-time inventory data, order status and updates,
Salesbacker is an email automation tool for Amazon sellers. Salesbacker can be used to increase reviews and seller feedback, using pre-built email ca
Salesupply offers a range of services for online retailers who sell internationally. Services include cross-border ecommerce consultancy; translation
ZonGuru is a suite of tools for professional Amazon sellers, covering product research, eBay listing, email automation and more. Features include com
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