Feedback & Reputation
Automatically send feedback requests, manage and monitor feedback, and manage marketplace customer service and support. Read the Buying Guide.
Show All (32) • Feedback & Review Solicitation (19) • Customer Support Tools (6) • Customer Service Outsourcing (8)
Listings Found (6)
xSellco Helpdesk centralizes sales and support queries by connecting marketplaces, webstores and social platforms in one simple dashboard. xSellco Helpdesk presents sellers with answers needed to resolve queries quickly and accurately, so they can sell more. View xSellco Helpdesk.
ReplyManager is an email management tool that combines eBay integration and multi-channel support with features to improve response rates and simplify message management. - Integrates with eBay My Messaging, Resolution Center & After-Sale Returns/Cancellations - Supports multiple channels (Amazon, your website & more) - Automatically routes & prioritizes email - Standard replies & auto-responders create timely responses - Provides detailed reporting - Integrates with Linnworks & ChannelAdvisor View ReplyManager.
UrbanSeller helps merchants manage customer communication across multiple sales channels. Features include message assignment rules, priorities and alerts, reply templates, auto responders, internal reminders and notes. UrbanSeller guarantees 99.99% uptime. UrbanSeller also has an offshore customer support service, providing staff to handle customer communication via live chat, email or voice. View UrbanSeller.
ChannelReply is a cloud-based SaaS that connects popular CRM software (Zendesk and Desk.com) with major ecommerce marketplaces (eBay and Amazon). It t
eCommazon is a CRM (customer relationship management) app for online sellers, running on Salesforce.com. eCommazon enables Amazon Marketplace and A
nChannel's Customer Experience Management (CXM) app manages customer support operations including real-time inventory data, order status and updates,
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