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Reviews

Tell us what you think to any software or service in the Web Retailer directory.

New Version is full of bugs. Stay away

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toussi1
A review of ReplyManager by toussi1,
21 Apr 2017
Was forced to upgrade to the latest version and nothing works right. Calls, emails, and many people on the phone answering with no idea how reply manger even works. Exactly what ever other review has said about the new version. NOT BETTER, WORSE! It has been a disaster. Funny thing they know it has bugs and still force you to upgrade to their latest version. Hopeing we can make this work soon, but its not looking good. Save your money and time and just do it the old way for now. Ple

Best shipping tool for online sellers

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jc_jc
A review of ShipWorks by jc_jc,
21 Apr 2017
What was good about this product or service overall? Rock solid and stable performance shipping tool that integrates with my Miva Merchant stores and Amazon Seller Central since year 2004 Could anything have been better? None How was the support? I have been using Shipworks for over 10 years. They know what "customer support" is from the customer's perspective. Any technical issues I had in the past were resolved in very timely manner. I would highly recommend ShipWorks for any online

A Big Fan

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elfworks2
A review of Payability by elfworks2,
20 Apr 2017
What was good about this product or service overall? This service really outperformed what I thought the benefits would be. Could anything have been better? I can't imagine them being more efficient, but I suppose there is always room for improvement, and I'm sure they'll figure out how to improve. How was the support? They are very responsive and eager to assist. Everything you want and need in a service that helps you with your money. Refreshing, really, how friendly and he

OK products, Slow Updates, Stupid Customer Service

No replies yet
A not very happy customer
A review of WidgetChimp by A not very happy customer,
20 Apr 2017
It is easy to use, that is why I chose it at first place, it is straightforward and easy to master, however, when ebay made the decision to block all active contents, their new templates seem very dumn, few options and you have to RE-APPLY EVERY SINGLE LISTING, that is pain in the ass! Also, it sometimes take long time to reload and updates Customer Service are especially rude and unprofessional. Also, they still charge me monthly when I made annual subscription, good thing is they are

The last e-commerce tool we'll need

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CleanerFilters
A review of Skubana by CleanerFilters,
20 Apr 2017
Out of the box Skubana has key features that allow us to run our business without worrying about all of the details that normally bog down ecommerce stores with multiple warehouses and sales channels. The forecasting tool for our warehouses is a great feature and works as well as competitive tools. Our favorite tools is the automatic PO generation because it saves hours every week. Their pricing model works well for a scaling business. Most competitors take a piece of the pie alongside

Their customer service is AWESOME! THEY KNOW THEIR STUFF!

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Katrina
A review of ShipWorks by Katrina,
20 Apr 2017
:D THOMAS SHANNON, THE CUSTOMER SERVICE REP THAT HELPED US WAS GREAT! HE KNEW HIS STUFF AND HELPED US FIGURE OUT A COMPLEX ISSUE AND GET IT WORKING! THANK YOU! We came to Shipworks to print a large number of FED EX labels because FED EX didn't offer a software that would help us. We didn't want to spend all day printing labels. We were able to modify our spreadsheet to your system so we got 300 FED EX labels printed in like 10 minutes! You definitely market that because I know there a

GOOD WITH ONE HUGE DRAW BACK

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The HUESTER
A review of RestockPro by The HUESTER,
20 Apr 2017
this is an amazing product with a revolutionary way of keeping track of margin and qty unlike any other inventory management system we have ever seen. we have been through 100s of other inventory systems and this is by far the best way to do it and it accounts for all you costs. It makes po's in a very awesome way and is the ultimate system except for one huge drawback. restock only works with amazon fba. nothing else no Ebay, Walmart, merchant nothing only fba. this is a problem of humongou

Remarkably software, easy to use, and quick to set up.

No replies yet
nessunabilita
A review of Shopping Feed by nessunabilita,
19 Apr 2017
These guys really have outdone themselves. Here's why I love their software. Setup is fast as hell. Their software walks you through all the steps in a slick way to get connected to your channels. I connected to Amazon in 10 minutes, turned on my first product, and saw it in Amazon within another 5 minutes. Solid. Their support has a real go-gettem' attitude. They figure out the answers, and fast. Everyone I have opened has had same-day responses, and often same-day solves. They are qu

Horrible Support

No replies yet
tierack
A review of Atandra T-HUB by tierack,
19 Apr 2017
There is nothing good about this product. It is almost always broken and the support to fix it has no idea what they are doing nor how to fix your problem. Do not get your Web store involved whit this product. It will kill your business!!! Support will waste days of your time trying the same band aid to the problem which is that it rarely works. There are other products that will provide the same functionality and I am sure the support has to be better than this. Three days of my time wasted goi

Paid too Much

Replies: 2
Latest: 19 Apr 2017
VMHD123
A review of ChannelAdvisor Marketplaces by VMHD123,
19 Apr 2017
What was good about this product or service overall? After spending 26,400.00 this past year, I could not tell you what they did, other than tell us to hire someone to do the work they should do for 2200.00 a month. Could anything have been better? Yes, for what we spent a month they should have had someone on their staff to do the work they said should be done to promote business to our site. After they told us what had to be done within the first month, I am not sure what they did the othe

ChannelAdvisor is a dishonest company

Replies: 1
Latest: 19 Apr 2017
Advance
A review of ChannelAdvisor Marketplaces by Advance,
18 Apr 2017
ChannelAdvisor only cares about one thing......that's you signing a contract and then billing you months after you cancel so they can say "you are in a contract". We started off with a salesman, who promised his involvement and support with a smile on his face. He told us how experienced they are, and how they will have us integrated with many marketplaces, but the truth is, once he got us signed in a contract, he pushed us over to support and he could care less if we succeeded or not. T

Extremely Satisfied

No replies yet
jessicabakes3
A review of 20Four7VA by jessicabakes3,
19 Apr 2017
I tried to hire an assistant on my own but it's just too much work! 20four7VA simplified my life. I interviewed three applicants and ended up hiring one part-time VA at a very reasonable price. I didn't even have to train her anymore. I am extremely satisfied with the service that my VA from 20four7va has done so far. He is knowledgeable, flexible and very professional. Plus, the option to test the service for 10 hours a week is simply fantastic. Very happy! Try 20Four7va! Hiring a VA is one of

Bulk research

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noam
A review of Algopix by noam,
19 Apr 2017
Immediately after trying period has been expired I subscribed to the Plus service filling the catalog with the products actively. From the very beginning, I was supported by the function of uploading a CSV file to in order to compare prices between competitors. I am actively using it now, in order to track how it is better to vary the prices of certain products in order to successfully compete and manage to hop on the train. Generally speaking, the seller should provide the customers with the go

Great insights for manufacturersff

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zeevlukach
A review of Algopix by zeevlukach,
18 Apr 2017
Not so long ago we created our own clothes brand, our target audience is all over the world, that's why we are trying to sell at different venues. We need to understand where and what to sell better and most profitable. There is a plenty of differences of every market. With Algopix it is possible to allocate the most suitable marketplaces specially for our products. Additionally, I want to say about tax in other countries. You are forced to search and learn this information, and all this pushes

Not worth the money

Replies: 1
Latest: 18 Apr 2017
Rony Genetic LA
A review of ChannelAdvisor Marketplaces by Rony Genetic LA,
13 Apr 2017
ChannelAdvisor charges a lot of money for their service and it's definitely not worth it. We initially spent over $50k for the marketplaces and managed digital marketing. After 2 months we had to cancel the digital marketing because all of a sudden they told us that display marketing is not included, total bait and switch. We kept the marketplace portion and are not happy with it. Be warned, they have you sign up for 1 year with no trial period or any way to get refunded; in other terms, you

Not very user-friendly

No replies yet
amir.kessner
A review of ListingsHistory by amir.kessner,
17 Apr 2017
It's good to have this option. However, I have some reservations about the usability of the site's interface: #1. You need to select the year, which you may not care about very much. #2. If the date is of primary interest, a RANGE of dates may be required #3. When items are found, the price and number of bids are not listed #4. There are no sort options (PRICE, date, #bidders?) Amir =================================================================================================

Helped with scaling my ecommerce biz

No replies yet
steventahoellc
A review of Guided Imports by steventahoellc,
17 Apr 2017
Have used Guided Imports as my purchasing office in China. Initially I used their A-Z service to handle a new product I designed and they helped find a capable factory and handled all the logistics, packaging, and details associated with getting it made and shipped to Amazon. Recently I switched to their monthly plan since I have many products being made on an ongoing basis in China. I will try and update later on as I get more experience, but I'm confident recommending since I've used them v

Good alternative to AMZtracker

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steventahoellc
A review of AMZShark by steventahoellc,
17 Apr 2017
Ive tried a few different amazon tools to help with keywords and sales metrics. Overall AMZshark has a good UI and a decent price structure. I really liked the niche scout tool as it was able to put up info on one page and allow me to decide if other niches were attractive targets. Also used the super url tool, even though it's unclear if they work anymore. Regardless, the software offers a very easy way to add a super url. Overall i've been impressed so far as it's been a fairly robust pla

The Best Product Liability Lawyer

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freedomAddict
A review of Amazon Sellers Lawyer by freedomAddict,
16 Apr 2017
Mr. Rosenbaum provided me with indepth answers about product liability issues. He answered all of my questions with great precision and effort. He also gave me additional tips on how to create the most successful product liability strategy. He also has a very good knowledge of Amazon Seller legal situation wheather the seller is a US based or an International one. He was kind enough to wake up in the 05:30 AM and give me some extra tips for free. I cannot thank him enough fot the leg

Unauthorized Charges for Trial

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markreviews
A review of Terapeak Professional by markreviews,
16 Apr 2017
I started the process of using the trial, but I Never Activated the trial, then a a few days later they charged my credit card for $239.72 USD Not only had I not activated the trial, but the trial period was not even over, before they billed for a whole year. This is kinda crazy behavior and indicates they are hurting for money, which if true why charge such astronomical fees for the app, they are not competitively priced with alternative apps. Just nuts. It feels like a scam to me.

Be wary of their Sourcing Service

No replies yet
openmind
A review of Cascadia Seller Solutions by openmind,
16 Apr 2017
Being a new product development business selling in Amazon, we sought help from Cascadia Seller solutions. Their impressive resume in many areas including product sourcing made us decide to check them out. Eventually we signed up to Cascadia's sourcing service and was assigned a sourcing agent. The agent was pleasant to work with but after having secured two active suppliers (and in the middle of negotiating for tooling costs),the agent declared that Cascadia's job is over since I have al
World First
First Choice Shipping
ReplyManager
Sellware