Reviews

Tell us what you think to any software or service in the Web Retailer directory.

Useless! Did not deliver and no explanation

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gmmscott
A review of SDL Managed Translation by gmmscott,
11 Oct 2017
Looked promising. Very easy to order on their professional looking website Submitted 500-word project (English to Spanish translation) on a Thursday for delivery the following Tuesday at 5pm. Deadline passes. Nothing 23 hours later still nothing and no response from "Customer Support", despite 3 requests for an update. I cancelled the order and stopped payment. Useless clowns. I would not trust them if I were you. Pick another service with more reliability if you want the job

Responsive and insightful. Highly recommend!

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Houston8561
A review of Amazon Sellers Lawyer by Houston8561,
11 Oct 2017
CJ and his firm were insightful, succinct and definitive in helping us craft a strategy and response to an Amazon issue we faced. They have the experience to give great, meaningful advice and perhaps most importantly were very responsive. No issues in terms of reaching or accessing CJ as we were going through what was a very stressful time for our business. In the end we were able to walk away with the result we wanted and our account was saved. If you're facing any Amazon issue at all I would h

Patient, available live human reps

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RickH
A review of ShipWorks by RickH,
11 Oct 2017
What was good about this product or service overall? Been using for over 10 years. They keep improving ("cheapest way" option to quote shipments) and are SUPER responsive with software/update/glitches/issues using their software. Latest example: issue with my web store, and issue was ot resolved as the web store was not providing proper info. CSR kept my info and is getting back to me when solved (which will be the next day) Could anything have been better? Now that you ask, Yes, they co

Rubbish Product

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Harshdeep Singh Longani
A review of Terapeak Professional by Harshdeep Singh Longani,
11 Oct 2017
What was good about this product or service overall? Useless product, most information is irrelevant. They claim that information would help sell more but the information is not even clear. They are not cheap either. I would recommend hiring someone to pay and create data online. I used Fiverr, sales shot up with it. The relevant information was the sales data but this also now is useless because of the way ebay and amazon advertise your product. I would not recommend it to anyone at all.

The best Amazon keywords tool ever!

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Cheena Wiston
A review of AmzDataStudio by Cheena Wiston,
10 Oct 2017
Wow it is amazing. I tested AMZDataStudio with my ASIN, and it immediately extracted the backend keywords of it, 100% accurate! I don't know how they achieved this, but AMZDataStudio can really get exact backend keywords of ASINs. You can immediately get the results thus the accuracy can be observed at once. One tip to share with you guys is if you like their facebook page, you can get a free trial of the tool. I recommend you to use this free trial opportunity to test with your own ASIN so yo

Is NOT Solid. Avoid. Like the PLAGUE!

Replies: 1
Latest: 8 Oct 2017
3rd-Venue
A review of Solid Commerce by 3rd-Venue,
7 Feb 2017
Of all the possible choices that exist in this space, we have looked seriously into about 30 of them. We spent a small fortune in time, energy, and money back in 2010 for SC and it was a complete disaster. We had to threaten to sue to get our money back. So in 2014 we thought we would give it another shot. NO SUCH thing as a free trial. Before you even get a peek at what the software will / won't do, you have to sign a contract and give them at least $500 - $1000 down. Next you hav

Great and quick support

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ThomasG
A review of Amazon Sellers Lawyer by ThomasG,
6 Oct 2017
ASL has a great way to answer your requests. We ended up not using their services but they were extremely quick to answer our emails and had a lawyer available for european sellers. I hope to see them keep up the great work and they seemed to know exactly what was going on with our problem. They asked teh right questions to know what type of infringement it was, etc... I gotta be honest, and hope that we will not need to contact them again ;) We keep them in mind if we ever have another pr

Horrible customer service

No replies yet
Carl N
A review of Quantity Manager by Carl N,
6 Oct 2017
After my ebay account was compromised and used to purchase this software, the company that owns Quantity Manager has refused to answer my requests for credit to my ebay account. I cannot close my ebay account until this is resolved. I have contacted Quantity Manager many times and have been ignored for over a month. While ebay was great in dealing with the fraud of other purchases, it's impossible to get this resolved through Quantity manager. Support is terrible. I don't recommend dealing wit

Excellent work, timely and efficient

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Stephen571
A review of MucheCo by Stephen571,
5 Oct 2017
Very effective and efficient service. Quick to respond and easy to work with. I am very happy indeed, will definitely use again. Communication was very fast both by email and by phone. A courteous service and the programmers were well within the time scales we set for the project. The only changes to the original specification were mine. For the money I spent, the service was great value. I would wholeheartedly recommend Mucheco to do any eBay work and probably anything else they have specified.

Great Job - Professional and Effective

No replies yet
SKL
A review of Thompson & Holt by SKL,
5 Oct 2017
We tried doing this ourselves but we kept getting an auto reply however once we contacted T&H they were happy to sort out the problem and got in touch with us quickly after making payment. They understood our unique issue and Within 24hours received a bespoke appeal letter and POA. Got reinstated within 24hours of sending appeal. Philippa was quick to address any doubts we had with the email we had to send. Keep going and look after your staff as they are briilliant in their work. Couldnt than

Thank you

No replies yet
janapenner
A review of Amazon Sellers Attorney by janapenner,
5 Oct 2017
My Amazon account was suspended and i was in a total shock, never thought it could happen. I started to search for a good lawyer to help me.A lot of companies wanted crazy money, plus they told me they would make 3 attempts, after that it would cost me even more and more....i found Kenneth , he was very reasonable as far as pricing, very knowledgeable and personable on a phone. I gave him a shot. He always answered every question i had, every email i sent, there was no limited attempts. He went

Incredible service, cutt to the chase right from the start

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Jo Cumberpatch
A review of Amazon Sellers Lawyer by Jo Cumberpatch,
5 Oct 2017
In desperation I reached out to Brett (Director of Client Services at Amazon Sellers' Lawyer) 3 weeks into a suspension on one of my products. He was personable, knowledgeable and extremely helpful helping me decide whether to proceed - and all this was a free consultation. In this case I am pleased to say my suspension has been lifted but to save myself a lot of heart ache and lost revenue, as a small Amazon merchant, I will be contacting Brett or one of the team right from the off if there is

Provide warehouse processing service

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sagarpise5
A review of ShipWorks by sagarpise5,
4 Oct 2017
You guys provide good warehouse processing service. I like auto address correction, label, invoice and other template printing, CAN create own customized template If it is available in mac and Linux(Specially Ubuntu) this will help a lot. Support was good, they solve our technical issues. Still need more online documentation because most of document do not cover all features that you developed. You did not mansion what is maximum length of item(product) name, supported character set(r

Great Solution

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Benstan
A review of ChannelAdvisor Marketplaces by Benstan,
3 Oct 2017
The support network provided is second to none and the system is extremely user friendly which provides great efficiencies to the team. The software makes it so easy to sell across multiple platforms including eBay and Amazon. The support provided on various forums and online is excellent and is far better than that of competitors. The software itself is very easy to use and teach new users which saves time. I would definitely recommend this software to other companies who are looking to grow th

Easy

No replies yet
penguinninja745
A review of ChannelAdvisor Marketplaces by penguinninja745,
3 Oct 2017
I have been using it for just over a year and find it very easy to navigate. Easy and quick to learn, Channel Advisor is very user friendly and the ongoing help is much appreciated. Order processing is easy. Checking stock levels is easy and being to know where you stuff is is always helpful. The warnings for when updates are going to be done are great and you can open it in multiple tabs to do multiple things at once. Many different marketplaces all in once place and everything

Passionate, knowledgable and reliable

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eBusiness Guru
A review of Amazon Sellers Lawyer by eBusiness Guru,
3 Oct 2017
I work with a large number of onlinesellers in the UK and abroad, and have introduced CJ and Gary to a number of them who feel like their livelihood has been removed from their control, between bogus complaints, hard to understand rules and other issues. They offer a great, professional service to everyone who contacts them, and they always strive to offer good advice, even if that's not the most profitable option they could pursue. I recently watched CJ talk at a show to a room full of

Amazing piece of software for your company

No replies yet
Amy_M
A review of ChannelAdvisor Marketplaces by Amy_M,
3 Oct 2017
I have nothing but positive things to say about Channel Advisor. It has transformed the way our company works in all aspects, from many different points of view including customer services & product listing (and viewing the inventory). It is fast, slick & very user friendly. At an important time of growth, our company needed the best pieces of software to improve certain areas of the business. Channel Advisor is undoubtedly an amazing piece of software that positively changed the way that ou

Very user friendly

No replies yet
nikita
A review of ChannelAdvisor Marketplaces by nikita,
3 Oct 2017
We have been using CA since before I started work at the company (so Approx 3.5 years) I found it very easy to learn how to use and as the customer service manager, it is user friendly when teaching new members of staff to use. The orders pages are easy to read and filters can be created to to view different sections. The inventory section is also very user friendly. The support section is great when needed and any issues get resolved quickly. I would highly recommend Channel

Cashcow pro a total scam

Replies: 1
Latest: 3 Oct 2017
vting71
A review of CashCowPro by vting71,
7 May 2017
What was good about this product or service overall? Could anything have been better? How was the support?:-{ Bad on every level. For a start, their functionalities are not comparable to say Junglescout, but because I decided not to do amazon. I cancelled my cashcowpro subscription within a few days but four months on. They are still charging me credit card. Numerous emails were sent to them , they claimed that they cannot find my username anymore and their multi-million dollar system w

the worst program used ever

Replies: 1
Latest: 3 Oct 2017
soulpawa
A review of CashCowPro by soulpawa,
22 Jun 2017
so far, this is the worst program that I used in my life, with the worst customer service ever, avoid using this program, invest a good money with a solid product. Now you will understand why just costs $29,99, yeah, because is not working, so don't waste your time using a tool than it doesn't work, customer service is taking more than 7 days to answer, after my trial, they gave 2 months for free, because it was not working, and after 1 month for free, is still not working, what a shame. just my

Just DOUBLED their prices :-(

Replies: 8
Latest: 2 Oct 2017
3rd-Venue
A review of Sellbrite by 3rd-Venue,
7 Feb 2017
I was all set to go with Sellbrite. It handled MCF ok, and seemed to not miss stock changes. BLISTERING fast imports and did not miss a single item. Impressive! Their column layouts are hideous however. You cannot add / remove / re-order / resize columns. How on earth do software designers put out such junk, and they NEVER use it, and they NEVER follow commonly accepted practices (how about doing it exactly like AMAZON SELLER CENTRAL??). It is not capable of figuring out that FBA in
Volo
ManageByStats
StoreFeeder
xSellco 1