Reviews

Tell us what you think to any software or service in the Web Retailer directory.

EXCELLENT

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ameerege
A review of Incompetitor by ameerege,
3 Jan 2017
WHAT WAS GREAT ABOUT THE PRODUCT? ACCURATE. SIMPLE. EASY TO USE. SIMPLE TO COMPREHEND. MET MY EXPECTATIONS AND SUPERCEEDED THEM AS WELL. I SHALL RECOMMEND THIS HIGHLY ITS A SIMPLE WAY TO SHARE REVIEWS ON THE PLATFORM AND UPLOAD SEVERAL ATTACHMENTS AND VIEW REVIEWS OF OTHERS ALL IN SINGLE FLOW. Could anything have been better? WOULD DEPEND ON THE USE CASE. THE DESIGN OF THE PORTAL CAN DEFINITELY BE IMPROVED AND MADE MORE INTUTIVE How was the support? SUPER. NOTHING T

Great Service

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Daniel Flower
A review of FBA Warehousing by Daniel Flower,
2 Jan 2017
I found them here on Webretailer so I wanted to provide feedback for others. I live in the US (West Coast) and most of my suppliers are on the East Coast. Instead of shipping to the West Coast and handling all the work by myself I have been working with prep services. Comparing to the current one, they were fast handling my fba shipments and customer service was beyond my expectations. I had to see some of my products and the guy did Facetime with me for 1-2 minutes which was extremely helpful.

If I could post 0 stars I would!

Replies: 3
Latest: 30 Dec 2016
MarkJ
A review of Linnworks by MarkJ,
7 Dec 2016
If I could post 0 stars I would! Some of the worst customer support I have ever seen! Everything is great with linnworks until you run into technical issues. The support staff are terrible, take ages to respond and often do not reply to the specific questions asked. Trebling the price gives me no option but to migrate to a new platform. This system is now not reliable for a large company considering the number of outstanding issues and poor support and too expensive for a small comp

Payability on Amazon Marketplace

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D Spivey
A review of Payability by D Spivey,
30 Dec 2016
What was good about this product or service overall? I first heard about Payability a couple of months ago. I saw an ad on Amazon's seller central saying that I could get faster access to my Amazon monies. I used to do most of my sales on eBay. Boy, those were the days! When someone paid for something, I had access to the cash IMMEDIATELY! I could literally go to the bank THAT DAY and withdraw the cash from my Paypal account. Over the last few years, my business has all shifted over to

Customer Support

Replies: 1
Latest: 29 Dec 2016
webguy
A review of Solid Commerce by webguy,
21 Mar 2016
I have been a customer of Solid Commerce for several years now. The first year I had a really great account manager who taught me the platform and help setup my fairly complicated pricing formulas and worked with the developers to ensure they were working as expected. Then he left the company and my account got passed around to several others and my customer support when to almost zero. I couldn't seem to get anything accomplished so I basically gave up. It wasn't until recently when I was a

Payability service review

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Cllllc
A review of Payability by Cllllc,
29 Dec 2016
What was good about this product or service overall? Easy to use and fast deposits so far after only using the service for about 1.5 months. Could anything have been better? The only thing so far that I think could be better is that the minimum fee shouldn't be as high and it should be based on the 1% of sales that way all sellers are able to use the service in effective way for there business. How was the support? So far Payability has great customer support Also the deposi

It killed my Ebay store.

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Inkfrogbeware
A review of inkFrog by Inkfrogbeware,
28 Dec 2016
What was good about this product or service overall? Nothing except ease of listing when it does work. Could anything have been better? Inventory sync constantly showed stock we did not have and did not sync timely with our BG store. This resulted in out of stock items showing in stock. Like others lots of listings failed despite being able to be listed with other platforms. Sync was good initially but then got really slow and I learned they can actually throttle you so to speak and thu

Just plain awesome

No replies yet
jjs09
A review of Gixen by jjs09,
27 Dec 2016
What was good about this product or service overall? I've used gixen for years and it has always saved me a bunch of money by timing my snipes at the correct time. I don't remember ever having it miss a snipe out of the many(possibly in the low hundreds?) I've scheduled, but at the same time a lot of my bids always end up under asking price so it never gets initiated. Every time my bids actually do get initiated they always get put through. I've been on the free version since I don't use it t

A must have? Yes. But be prepared....

No replies yet
magentoman
A review of M2E Pro by magentoman,
23 Dec 2016
It's not feasible to manage a website catalog, eBay catalog, and Amazon catalog these days. M2E Pro is the solution to manage all of these channels on pretty much an automated basis. That in itself is amazing. It is feature rich, you can customize whatever you want, and it works...most of the time. That said, this software is resource heavy and can be complex. I've been using it for 2 years and while I have a good handle on it, I occasionally run into issues. For example, every time we

Stitchlabs is Very very Bad

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brad101
A review of Stitch by brad101,
23 Dec 2016
What was good about this product or service overall? They are very good at making promises. Otherwise nothing. Could anything have been better? Yes. They could provide a product that actually works or does what they claim it should do. They lost my data. Failed to manage sales data across eBay and Amazon resulting in multiple counts of double selling of single items. I cancelled my account and they started charging me for 6 months after account was closed. Having to take legal action to r

NEVER USE THIS SERVICE.

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TinaG
A review of UPS Mail Innovations by TinaG,
22 Dec 2016
There is nothing good about this service. If UPS says they dropped off your package to the post office and the post office says they did not get it, you are SOL. UPS blames the PO and the PO blames UPS. UPS does not get a confirmation that they did dropped it off, but they feel their responsibility for your package ends there. Tough the PO says they did not receive it, UPS doesn't care. Why would UPS risk their reputation of what the PO will do? From now on, I will confirm that my package is

Worst Service EVER!!!!

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lollie
A review of UPS Mail Innovations by lollie,
22 Dec 2016
Ordered a gift card from Paul Frederick December 8, 2016. Today is December 22, 2016 and it still hasn't been delivered by UPS Mail Innovations. If it had been mailed by regular USPS mail, it would've already been here! Have tried numerous times to track the package and sometimes it works, sometimes it doesn't. Shows the package was at my local post office on December 19 but still hasn't been delivered. Shows it was supposed to be delivered December 21, but still waiting. Don't know why

I would not use any retailer that uses WNDirect

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SarahP
A review of wnDirect by SarahP,
22 Dec 2016
I would give zero stars if I could. What was good about this product or service overall? Nothing, I'm not really sure you could even call it a service. Could anything have been better? Apart from doing what they are apparently paid to do or the service they claim to offer - accountability like knowing where my parcel was would be good. How was the support? Friendly but completely unhelpful I will not be using any retailer that uses WNDirect services ever. I would advise any retailer

GREAT Growth + Support through SureDone

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alliancehouston
A review of SureDone by alliancehouston,
20 Dec 2016
Absolutely amazing and beyond great support from the superb guys over at SureDone. Jim, Derek, and the rest of the team at SureDone will do whatever it takes to ensure your success. Suredone has been crucial to helping us achieve year over year growth. With Suredone, our inventory and sales channels has been streamlined. Alongside, the team's recommendation and support has allowed us to grow multifold into various channels across the web. In short, we've grown to leave a legit footprint in th

Very Shady -- BEWARE

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Sarah Chamizo
A review of Marmalead by Sarah Chamizo,
19 Dec 2016
BEWARE OF MARMALEAD. I enrolled in their service for 19. I then simply turned "off" the auto-renew option, and now no longer have access to the 19. service I signed up for. Mind you, they still kept the $19 I paid and are fighting my paypal dispute. I literally signed up at 11am, paid, used the service for an hour or two, the turned off auto-renew, then POOF I lost ALL ACCESS TO THE TOOLS I PAID FOR. Beware, beware, beware. With other legit services, you're able to continue to use the

Suredone review

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John D
A review of SureDone by John D,
19 Dec 2016
As relative new comers to ecommerce, we are extremely pleased with our experience with Suredone. We tried others, but were quickly disappointed with each, as none were a complete solution and we could not get the support we needed. This is a total package. We sell on Ebay Motors and the parts fitment compatibility function is excellent. Update parts fitment or edit a listing once and push it to our web store, Amazon and Ebay Motors with the push of one button. Or do it in bulk to 10, or a thous

Bringing in Sales

Replies: 1
Latest: 19 Dec 2016
americanleatherbelt
A review of Feedback Express by americanleatherbelt,
15 Dec 2016
What was good about this product or service overall? I have a small shop that does a decent amount of business on Amazon. We were losing opportunities to convert those sales into reviews, thus improving our listings. I have tried more than a couple of review sites but was not pleased with service and results. FeedbackExpress has given me both of the items I need. Results and Service. 1. Service. I can't stand having to figure out someone else's platform before I can get it to work. Fe

Package

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Johnse
A review of wnDirect by Johnse,
18 Dec 2016
What was good about this product or service overall? Nothing, cause they wont answer about anything Could anything have been better? "Everything" How was the support? Packet lost / no email response(botmail) + unfriendly behavior on the phone. After looking at the recession on Google maps, it is no wonder the supplier "WnDirect" is a bad company. And an ad comes out also because of that. Because of this, I would soon turn on my attorney, as this supplier might get a lot of customers. And I

Just what I needed to boost up my sales!

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Once upon a tome
A review of Payability by Once upon a tome,
17 Dec 2016
I admit I am a beginner in amazon business even after 4 years of selling because all this time I had a poor inventory due to the lack of funds to get more products and having to wait for 2 weeks to get payed by Amazon was holding me back and I remember days when I just had to stay home and do nothing because I didn't have money to buy products and also I had to put a vacation mode on and disable my seller account temporarily because I had no money for shipping. Now this is in the past! Thanks

COMPLETE WASTE OF TIME

Replies: 3
Latest: 16 Dec 2016
Pro9
A review of Payability by Pro9,
7 Dec 2016
DO NOT WASTE YOUR TIME WITH PAYABILITY. THEY WILL NOT HELP YOU. YOU WILL WASTE SEVERAL DAYS OF YOUR TIME FOR ABSOLUTELY NOTHING. WHAT A RIPOFF & MASSIVE TIME WASTER. THEY ALSO CHARGE HUGE FEES FOR DOING ABSOLUTELY NOTHING. THIS IS JUST ANOTHER SCAM GROUP THAT GIVES YOU FALSE HOPE FOR A SHORT TIME, UNTIL YOU FINALLY REALIZE THAT THEY'RE NOT REALLY INTERESTED IN ACTUALLY HELPING YOU. THIS IS NOT A GOOD GROUP TO BE ASSOCIATED WITH. I STRONGLY ADVISE YOU TO STAY AWAY FROM THEM! YOU HAVE BEEN

Just what we were looking for!

No replies yet
Pricebreaker
A review of Sellbrite by Pricebreaker,
15 Dec 2016
Out of all the companies out there that we looked into. Sellbrite seemed the better choice. When we did the trail it was clear that Sellbrite was for us. I love their platform. Its easy to use and very eye pleasing. The platform is beautiful and features are amazing. We moved from a very old inventory platform to this more modern platform sellbrite offers and we are happy campers. We look forward to a bright future with sell brite. As for the customer service, we want to give special thanks t
JoeLister
StoreFeeder
World First
Seller Dynamics