Powerseller switching from Channeladvisor, what's good?

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aba333 United States
aba333
Kudos: 20
Joined: Oct 21, 2009
Powerseller switching from Channeladvisor, what's good?
21 Oct 2009
We have been using ChannelAdvisor for several years but plan on leaving as we will simply be using them for ebay listings, and it's too expensive for just that.

Our needs are about 3,000 ebay auction listings/month, and about 2,000 fixed price items in the ebay store.

We need the software to automate the checkout process, including checkout, payment, and ready to ship order information (like Channeladvisor).

Integration with Amazon FBA would be nice too but not necessary.

What is a good value product for this nowadays? Does Auctiva really offer all this (minus FBA integration) for $10/month or are they lacking checkout software?

Any advice is appreciated.

Thanks.
Herts, England United Kingdom
Andy
Kudos: 11,616
Joined: Jan 1, 2001
Re: Powerseller switching from Channeladvisor, what's good?
26 Oct 2009
Hi aba333,

Because you have such a large volume of items, the solutions I would normally suggest are similarly priced to MarketplaceAdvisor Premium (ChannelAdvisor).

Perhaps if you got in touch with ChannelAdvisor they could help you get more value out of the product (e.g. listing automation, different marketplaces)?

Auctiva does have its own checkout. Give them a trial, but the checkout is one feature you won't be able to use at the same time as the ChannelAdvisor one. Vendio Platform is another low-cost provider with their own checkout.

By the way, rumors have been around for a while that eBay are getting rid of third-party checkouts.

[Last edited: 26 Oct 2009]
Andy Geldman, Web Retailer
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United States United States
HerbR
Kudos: 25
Joined: Oct 26, 2009
Re: Powerseller switching from Channeladvisor, what's good?
26 Oct 2009
We are currently reviewing several eBay/ecommrece solutions, too. It's pretty much down to Infopia, Zoovy or ChannelAdvisor. I don't think there are any other vendors at that level that I can find.

Right now I'm leaning toards ChannelAdvisor, they seem to be really strong on the eBay said, but lack a little on the order management side.

Zoovy is another good product, I especially like tha they have a desktop client, but their fees are much higher and they are not as strong on the eBay side.

Infopia is kind of in between those two.

If anybody knows of any other provider worth checking out, please let me know!
Herts, England United Kingdom
Andy
Kudos: 11,616
Joined: Jan 1, 2001
Re: Powerseller switching from Channeladvisor, what's good?
26 Oct 2009
Hi Herb, I think you have got it pretty much figured out although you could include Kyozou (for UK sellers, eSellerPro is also worth checking out).

Solutions from an auction management background do tend to be a little weak in order management and often partner with specialist providers, for example Infopia and ChannelAdvisor integrate with ShipWorks.
Andy Geldman, Web Retailer
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United States United States
HerbR
Kudos: 25
Joined: Oct 26, 2009
Re: Powerseller switching from Channeladvisor, what's good?
26 Oct 2009
I've contacted Kyozou today, also ChannelVelocity and Monsoon.

I would really like to find a solution that also has some basic WMS features along with OMS. We sell airplane parts and our shop uses a software program that just is not very conducive to mail order management.

[Last edited: 26 Oct 2009]
aba333 United States
aba333
Kudos: 20
Joined: Oct 21, 2009
Re: Powerseller switching from Channeladvisor, what's good?
28 Oct 2009

Andy wrote:

Hi aba333,

Because you have such a large volume of items, the solutions I would normally suggest are similarly priced to MarketplaceAdvisor Premium (ChannelAdvisor).

Perhaps if you got in touch with ChannelAdvisor they could help you get more value out of the product (e.g. listing automation, different marketplaces)?

Auctiva does have its own checkout. Give them a trial, but the checkout is one feature you won't be able to use at the same time as the ChannelAdvisor one. Vendio Platform is another low-cost provider with their own checkout.

By the way, rumors have been around for a while that eBay are getting rid of third-party checkouts.
I appreciate the reply. A reasonably priced MarketplaceAdvisor Premium might work, but I think we have an outdated and expensive contract with Channeladvisor.

What is the default pricing nowadays for MarketplaceAdvisor Premium? I read something like $30/month + 2% of sales?
Herts, England United Kingdom
Andy
Kudos: 11,616
Joined: Jan 1, 2001
Re: Powerseller switching from Channeladvisor, what's good?
29 Oct 2009

aba333 wrote:

What is the default pricing nowadays for MarketplaceAdvisor Premium? I read something like $30/month + 2% of sales?
I don't know, but the price you quote is for the standard MarketplaceAdvisor - basically the former Marketworks software.
Andy Geldman, Web Retailer
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United States United States
HerbR
Kudos: 25
Joined: Oct 26, 2009
Re: Powerseller switching from Channeladvisor, what's good?
29 Oct 2009

HerbR wrote:

I've contacted Kyozou today, also ChannelVelocity and Monsoon.

I would really like to find a solution that also has some basic WMS features along with OMS. We sell airplane parts and our shop uses a software program that just is not very conducive to mail order management.
Monsoon is the only company that even bothered to contact me so far. They want $30k upfront, which is a bit much for a small startup like us....

I'm leaning towards Infopia now and will probably use it with Quickbooks Pro as our backend and ShipWorks to create picking tickets.

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