I am writing this because I feel this company deserves recognition for the job they do. I have been a customer for 3 years now. The 3-5 times I have had a question, it has been answered via email within a couple hours. Whenever development at the ebay site requires a software update, it is instantly available. This software is easy to learn (with a small investment of time and experimentation), flexible and is what runs my business! I LOVE IT!