We are a consignment operation in the midwest and as such are always looking for anything that might make our life easier - this product isn't that. First off it's made for the UK and we couldn't find any way to change the weights to pounds and ounces. Installing it was a nightmare - nothing intuitive. It took three tries before we could get it to work. The customer database side of the program worked pretty well so it wasn't a total bomb. My advice - back to the drawing boards. Sorry for being so harsh but we're business people and something has to work for us or we say pass.