I received the program and it was worthless. It did not load the feedbacks properly and did not reply to any of my feedback. While trying to figure the program out it crashed after a few clicks of the mouse. The distributor/creator answered my emails telling me to reinstall the program. Several days later I found an alternative program that is working perfectly. I asked for a refund on Atomic Feedback and was denied. I've filed for a claim with Paypal and am just disgusted by the whole ordeal.