Great product! Not only it works, it is very accurate as well. It has some unique features I use - for example it allows for complex scheduled imports from ebay - you can enter any search URL, and have it import results periodically, even in a separate bid group. I had to contact support once, and they responded within a couple of hours. The program is updated often to reflect eBay changes and add new features. I'm not sure what problems psolt had with it, but for me it's been stable, and very reliable. It uses very little system resources and look/feel is customizable as well. Highly recommended !