System good, Service behind it, horrible

United States United States
Kudos: 73
Joined: Jul 3, 2007
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System good, Service behind it, horrible
3 Jul 2007
Were currently in the process of implementing "business Flow" and the system is pretty good, but without any instructions or knowledge base, the system has been useless so far. Their service is horrible, it has taken at least one week before they replied to one of our emails which is pushed our launch date back and back. I regret going with Mainstreet, wish I would have gone with a larger company that can provide support.
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