Although, I don't use this service, but I really like their support and willingness to help quickly. Forum is alive and you can get a good response from author and other volunteers with suggestions and fixes to your issues. You feel like at home with your friends.
Regarding that post below about stealing password... "Stealing password" websites do not last for more than a few days and do not index in search engines for this reason. Just searching "Gixen" in any search engines will give a proof about good standing of this website and commitment to serve, not to steal.