BEWARE of this product. Support is nonexistent and FooDog's website no longer is available.

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CheshireCat
Kudos: 128
Joined: Jun 2, 2008
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BEWARE of this product. Support is nonexistent and FooDog's website no longer is available.
2 Jun 2008
I was a faithful Shooting Star user from 2000 to 2006. But when promised program upgrades were not implemented, and when Kevin (co-owner) stated he didn't have the time to do them, it became obvious that the once dedicated owners of FooDog had lost interest in continuing to support this product as the competition flourished with new features and better customer support. Shooting Star support, on the other hand, has waned and become almost non-existent. About a week ago all of FooDog's websites suddenly disappeared without warning, and as of today are still unavailable. So the actual status of Shooting Star is unknown at this point. The status of Poster Toaster (a FooDog free auction listing program) is also unknown. It hasn't been undated recently and the support forum is not available. Very sad to see how a once great auction management program with great support and frequent updates has evolved into a program with horrible to non-existent support, and NO UPDATES since August of 2007.

Anyone looking for auction management software should look elsewhere. This is one company to avoid at all cost!
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