I moved to inkFrog when Auctiva couldn't decide what they were going to charge. I gave it some time - been there a year. And I have had enough! I constantly have error messages. And when request help, I am told to log out for 5 minutes, and log back in. Then 10 minutes, etc. Before the problem is ever solved, my ticket is closed and Heather deems it solved. I stayed so long because I have the website for free still. I am so willing to pay any amount just to have something work for once!