Nice when it works. Do not expect help from tech support.

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maryelens
Kudos: 154
Joined: Jul 29, 2007
starstardim stardim stardim star
Nice when it works. Do not expect help from tech support.
20 Sep 2010
Have had Alien Files for over a year now, and for the most part, it works as it should. BUT, beware of updates!! They have never gone well for me, and I do computer support as my day job! At the moment, I am STILL waiting for tech support. 3 weeks now. Since mry license expires next month, I suspect I will not renew because it won't be a WORKING agreement. Support after the sale is critical. If Alien files people can get their act together on this issue, the app would be a 4star.
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