Good but not great, company is stagnating this product.

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United States United States
Chandla
Kudos: 327
Joined: Sep 11, 2007
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Good but not great, company is stagnating this product.
4 Jan 2011
I'm not going to type a very long review because honestly this company let me down. Fact of the matter is this.
-GREAT LABEL PRINTING SOFTWARE
that has not added enough features to compliment that. It does one thing outstanding, but doesn't support that function well enough. Lets face it, your shipping software also functions as a CMS in a way and also as an inventory element. No matter how you slice it.

My database got corrupted and no one was willing to help. 10,000 shipments and their related data corrupted. Barcode integration\printouts? Shipping automation? Obvious feature requests that any large seller could appreciate.

Moved to Teapplix and so far have saved a ton of time, and my worries of database corruption are so far soothed since an IT team handles that for me since its web based. Miss the label printing portion of ShipRush (Teapplix uses Dazzle which is ****) but the rest I don't.

I feel let down by you guys.
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