When I first started using templates to list my eBay items I used Auctiva. I had many problems, their links didn't work properly and it was one headache after another. Then I found Seller Sourcebook and I've been with them ever since. That was years ago. They have thousands of templates to choose from, I love their Showcase and the Customer Support is unbelievable. Any issue I have they are right there to help and it's usually within minutes. I've had few issues but the ones I have had 99% of the time didn't have anything to do with their site but they helped me work through it anyway. They always stick with you until the problem is resolved even though it has nothing to do with them. They're tops in my book! If I could give them 10 stars I would. I'm a very happy customer.