We are now getting error messages at every corner, video's no longer operative, tokens need to be updated frequently, security documents not current, slow or no customer support, rude brash comments by csr's, can't link with highwire. I don't know what is going on here. I am not the smartest guy on a keyboard but this can't all be me. I am questioning the health of this company is it now beginning to fail? Does anyone have any info?