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Horrible Customer Service, and minimal tools and features.

United States United States
Kudos: 261
Joined: Jul 16, 2012
stardim stardim stardim stardim star
Horrible Customer Service, and minimal tools and features.
16 Jul 2012
They just jacked their prices way up. From 20 a month to 100 a month for entry level. (200 Skus)

They claim to offer inventory synchronization but all it is is the ability to change your inventory levels through their site. It does not keep track of it across all channels and remove items from other sites when out of stock. The only thing good this software does is multi channel listing. You have no control over your Google Base feed. The tech support is almost non existent. I am supposed to get an email every time an item is sold. To this day I have never received one and the only thing they tell me after several months is engineering is working on it. Google base is about to change and the only thing they have to say is we will let you know if we do something about it.
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