We have been with eSellerPro since March 2011 and it has helped our business grow and grow.
The implementation didn't take long and we were able to get up and running fairly quickly. After a terrible experience with Monsoon, this was a breath of fresh-air.
We have had a dedicated account manager since day one, and our current one is excellent and always does what he can to help us should we need anything. He is busines savvy too, so he understands when we need ESP to implement something that keep our business moving forward.
The system isn't ever going to perfect for everyone, but we find it easy to use and we have 7 staff members who use it daily at the same time, without any issue. Having ESP has been like hiring more staff, as it automates so much for us, saving us lots of time and in turn money.
I am sorry to hear that one of the reviewers had a bad experience, we recommend ESP to other sellers and hope that we can continue growing our business with their help.