United Kingdom United Kingdom
HappyHappySue
Contributions: 3
Joined: Dec 12, 2004
E Seller Pro VS Channel Advisor - help please
Jun 18, 2006, 8:24pm
Hi all,

I desperately need some new software that will automate all my ebay listing and back-office processes.

I've had two demo's so far, Channel Advisor Merchant and E Seller Pro (Marketworks won't answer email or the phone!).

My preference for look, feel and price is E Seller Pro but I wondered if there there's anyone out there that is using this type of software and can offer some advice?

Many thanks!

Sue
United Kingdom United Kingdom
beanian
Contributions: 2
Joined: Jun 19, 2006
Re: E Seller Pro VS Channel Advisor - help please
Jun 19, 2006, 7:04am
We have used E-Seller since last November and I can honestly say it is the best software available. It totally automates all of your back office needs, handles all E-Bay sales, delivery notes, payments, stock, custom e-mails etc etc.

Support is outstanding,they respond extremely quickly and listen when we ask for functions to be tailored for us.

To me there is just one decision to make - BUY - IT-NOW.

Ian
United Kingdom United Kingdom
HappyHappySue
Contributions: 3
Joined: Dec 12, 2004
Re: E Seller Pro VS Channel Advisor - help please
Jun 19, 2006, 7:13am
Hi Ian

Thanks for your reply, I really appreciate it.

I was impressed by E Seller Pro's response time and the demo of their product. It seems very strong re back-office automation.

Can you tell me if you find the ad-writing and scheduling side of the programme is quick to use?

I sell hundreds of unique products each week and therefore need to be able to write an ad, populate it with photos and list it very quickly.

Any advice would be most appreciated.

Sue
United Kingdom United Kingdom
beanian
Contributions: 2
Joined: Jun 19, 2006
Re: E Seller Pro VS Channel Advisor - help please
Jun 19, 2006, 7:19am
Anything with E-Seller seems possible.

We use HTML templates that you can upload into the listing tool, but really it is up to you.

In true - E-Seller fashion - if you talk to them and explain what your requirements are, they will come up with the goods, within reason obviously.

Ian
United Kingdom United Kingdom
Poppygirl
Contributions: 27
Joined: Nov 1, 2005
Re: E Seller Pro VS Channel Advisor - help please
Jun 19, 2006, 9:47am
I have never seem E seller so can't comment but I am more than happy to comment on channel merchant. To me thats the best software available! So it all comes down to which is better for your paticular business and of course pricing. Channel M is great for merchants wanting easy scaleability, accounting reports, shipping reports, preformance reports etc.
The way you create eBay postings is in this way:

Your inventory (1000's)
Your Posting Template (about 5 or 6) to tell you where you are going to post them item, which price form inventory to use etc
Your design ( as many as you want really, design is easy a tag/macro based)
Optional Schedule (Not required, but this helps in automation and includes a maintain function to make sure popular items are never off eBay/marketplace when they are purchased.

The checkout is a clean process, and integrates with cybersource and optimal payments for cards (in the UK) and paypal pro ( US) as well as others specific to each country!

I have found it a robust and cheap way to do business. 2% of GMS (not inc shipping) is cheap really, and I am sure if your in the higher GMS they will make you a deal.

Poppy
United Kingdom United Kingdom
HappyHappySue
Contributions: 3
Joined: Dec 12, 2004
Re: E Seller Pro VS Channel Advisor - help please
Jun 19, 2006, 2:18pm
Thanks Ian, I shall speak to the E Seller guys some more.

Hi Poppy,

Thanks for the advice. My main problem with Channel M is the cost - 500.00 GBP per month!

I tried to use Channel Advisor Pro but the support guys there said that my business was too big for Pro and that I should use Channel Advisor Merchant.

The Channel Advisor Merchant sales person said that I should scale-up my business further before using Merchant or the fees would not be cost effective, but added that I could not scale up using their Pro software!

I think I've fallen down a Channel Advisor hole as I am too big for one product and not big enough for the other.
United Kingdom United Kingdom
Poppygirl
Contributions: 27
Joined: Nov 1, 2005
Re: E Seller Pro VS Channel Advisor - help please
Jun 19, 2006, 2:33pm
Ahh, I went through a company called improvingfutures with my channel dealings, they are partners with channel, and also do design...I won't advertise their website here but you can google them and see what they can do for you.

Poppygirl
United States United States
idiocrates
Contributions: 1
Joined: Jul 14, 2006
Re: E Seller Pro VS Channel Advisor - help please
Jul 14, 2006, 9:55pm
Hi. How much does ESellerPro cost? Would it make sense for a seller with 200 auctions/mo. and a few hundred Ebay store items? Thanks for your help.
United States United States
captaindave
Contributions: 4
Joined: May 26, 2004
Re: E Seller Pro VS Channel Advisor - help please
Jul 16, 2006, 5:29pm
Hi,

Sorry to be late to the party, but I hope my 2 cents will still be welcome.

Our eBay sales tripled in four months after we went live with Channel Advisor’s Merchant, and the end is not in sight. It is a powerful tool with tremendous automation. It will also help propel you from eBay into other markets.

That said, in our experience it works best if you sell the same item over and over again. It would be less ideal for someone with many unique, one-of-a-kind items, like antiques or collectables. There is also a good deal of start up work required, and if you are not at least a gold power seller, their minimum monthly fee makes it can be expensive as a percentage of each sale. Their technical support and training is excellent.

In my opinion, Channel Advisor Merchant is the solution for high-volume eBay sellers.

--Dave
United States United States
Seller1
Contributions: 75
Joined: Jun 2, 2006
Re: E Seller Pro VS Channel Advisor - help please
Jul 18, 2006, 8:21pm
This all depends on what you want to do with your business. The problem is that nobody understands your business like you do. Every business is specific and has specific needs. For the past 5 years, E commerce software companies have been leading the way with their programs. But, it's always been a question in my mind why they sometimes feel like they are the boss of you, when you have specific needs. What if you are selling on Amazon and have a website and do all sorts of other things? What if you have accounting needs? What if you actually like to keep track of your inventory and funds perfectly? Ask just about any auction software management company and they'll tell you either they flat out can't do it, are working on it, or that you can simply export things to Quickbooks through .xml documents. This is a new day and age where each business has all sorts of needs like this. Do not trust anyone to tell you what you should do, or limit your needs! Now that we've gotten that out of the way, let's dive into each of those programs.

Are you just trying to sell 200 auctions on eBay alone? Or are you interested in selling in Amazon, and a website as well. E Seller Pro can bring all those elements into one and give you what you personally need. Take a look at the sellers that have over 100,000 feedback. They are using Marketworks and occasionally Channel. I think Channel might work for your 200 auctions, but if you want to maximize your sales and be able to increase 200 to 400 virtually overnight, then I would say switch to Marketworks or even E Seller Pro. Channel Advisor is weak in a sense that you can't maximize your sales and company organization. Reporting isn't how it should be...in my opinion. You really have to ask yourself what you're looking to do. You should be able to track the success of your auctions, organize sales, and more advanced techniques that are automated. The goal is to get you out of daily tasks and more on macro perspective. With Channel you will not be able to do this. Ask the people who posted on here how much feedback they have. I'll be surprised they have over 5 digits of feedbacks.

E Seller Pro has so much promise and can answer a lot of your questions. I would put my money on them and no I don't work for them. Give them a call. Look into other companies as well and check out the differance.
United Kingdom United Kingdom
Poppygirl
Contributions: 27
Joined: Nov 1, 2005
Re: E Seller Pro VS Channel Advisor - help please
Jul 19, 2006, 12:22pm
Wow? Are you on commision? Doing more research ( as i have another ID which used to use marketworks and is a lower key channel which I was gonna try eseller pro with) I am not confident in a new company with loads of promises and no links on their testimonials page. I shall wait and see the proof in the pudding. I make that mistake with marketworks!
United Kingdom United Kingdom
songforjunior
Contributions: 1
Joined: Jul 19, 2006
Re: E Seller Pro VS Channel Advisor - help please
Jul 19, 2006, 5:56pm
So glad I found this post. I've heard about e-seller pro but I don't know what it does exactly. I've read their site and I'm still not clear. I've looked into marketworks and channel advisor, which seem to be similar in many ways. Is e-seller pro also similar? Can anyone tell me what is different about it?
Cheers!
United States United States
Seller1
Contributions: 75
Joined: Jun 2, 2006
Re: E Seller Pro VS Channel Advisor - help please
Jul 21, 2006, 6:30pm
E Seller Pro brings everything into one place...it accurately keeps all your streams of income and inventory in one place. That means if you are selling on multiple places...ebay, amazon, yahoo, and your own webpage, you can control it all. The problem with most ecommerce software is that you can't track the numbers well. Even if you use a program like Quickbooks it's difficult to get everything programmed in and exported properly. E Seller Pro is also great in a lot of other ways which you should check into. They funcation just like any other ecommerce software would...marketworks, kyozou, channel, vendio, auctiva, etc. They are a relatively new company, but they are so different than the others in their features, personality, support, and smarts. Just put it this way...the only thing this company hasn't done is ecommerce. They have extensive experience doing inventory and accounting for major companies in the UK. Just check them out. I have used over 5 major auction software companies to be met with disappointment with pretty much all of them.
United States United States
Jaade
Contributions: 12
Joined: Mar 13, 2006
Re: E Seller Pro VS Channel Advisor - help please
Jul 22, 2006, 6:36pm
clipped

[Last edited: Jul 26, 2006, 10:48pm]
Florida United States
blackstar
Contributions: 42
Joined: Jul 28, 2006
Re: E Seller Pro VS Channel Advisor - help please
Jul 28, 2006, 5:00pm

Seller1 wrote:

E Seller Pro brings everything into one place...it accurately keeps all your streams of income and inventory in one place. That means if you are selling on multiple places...ebay, amazon, yahoo, and your own webpage, you can control it all. The problem with most ecommerce software is that you can't track the numbers well. Even if you use a program like Quickbooks it's difficult to get everything programmed in and exported properly. E Seller Pro is also great in a lot of other ways which you should check into. They funcation just like any other ecommerce software would...marketworks, kyozou, channel, vendio, auctiva, etc. They are a relatively new company, but they are so different than the others in their features, personality, support, and smarts. Just put it this way...the only thing this company hasn't done is ecommerce. They have extensive experience doing inventory and accounting for major companies in the UK. Just check them out. I have used over 5 major auction software companies to be met with disappointment with pretty much all of them.


I was going to reply to this, but realized that pretty much everything I was going to say has been stated here.
United Kingdom United Kingdom
Poppygirl
Contributions: 27
Joined: Nov 1, 2005
Re: E Seller Pro VS Channel Advisor - help please
Jul 31, 2006, 11:27am
I have contacted them for a demo with no reply - does not bode well for their support if they don't even get back to you for the initial sale!
United Kingdom United Kingdom
bridgerkay
Contributions: 11
Joined: Dec 9, 2005
Re: E Seller Pro VS Channel Advisor - help please
Aug 1, 2006, 10:26am
I know they are pretty busy at the moment - probably as a direct result of all the positive feedback on this site .

Waiting for a decision from my boss ref eseller pro, but have been pretty impressed with them so far.

They have promised to take our v antiquated database and set it up so we can run our direct website, ebay and catalogue businesses all from the one place. We are also revamping the website, listing templates and setting up an ebay store at the same time (though with the recently announced hike in fees for the latter, it remains to be seen whether the store will be financially viable in the longer term .....)
United Kingdom United Kingdom
Poppygirl
Contributions: 27
Joined: Nov 1, 2005
Re: E Seller Pro VS Channel Advisor - help please
Aug 11, 2006, 5:07pm
Still nothing from them. I speak to channeladvisor everyday nearly - I am not intrested in moving to a company that does not respond to an email, to risky when online business is so dynamic and fast moving. Shame - fallen at the first hurdle.
United Kingdom United Kingdom
tekhoi
Contributions: 1
Joined: Jul 10, 2004
Re: E Seller Pro VS Channel Advisor - help please
Aug 15, 2006, 12:22am
I had one demo of Eseller - after raising a number of questions, I was promised another demo the following week to demonstrate answers to my queries.

That was the last I heard from them no demo and no contact since then.
United Kingdom United Kingdom
direct4games
Contributions: 7
Joined: May 17, 2006
Re: E Seller Pro VS Channel Advisor - help please
Sep 2, 2007, 11:49am
I have been using ESeller Pro since its inception 2 years ago.
It has developed tremendously over that time, and there is still MORE to come!

It really is the ONESTOP shop for online sales control. I call it the BRAIN of our business - it controls the Purchasing and Sales Orders, the Inventory details for each product that we sell, manages our warehouse locations - exports financials to Sage - lists to numerous Amazon sites, PlayTrade, Ebay, dedicated book online sites, and they do their own Websites.

To have all your data in one place which allows all products to be easily listed on all the different marketplaces is a very efficient method of increasing your T/O.

Functionality that actually works and saves you time are indispensable in the online world that we all trade in. ESeller Pro has more functionality than you can shake a stick at - I recommend to all that the quicker you get using it the better - and I have used some of the others, and I can't even be bothered to comment on them, they are quickly losing ground to ESeller Pro, and rightly so - they don't have the same focus that ESeller Pro do.

ESeller Pro are increasing their head count on a regular basis which ultimately means that they are expanding the system's capability to deliver the ULTIMATE online control system - THE BRAIN!
comments Want to discuss something else? Start a new discussion.
« Previous | Next »