Their "free" trial is actually one cent. That they charge to your credit card immediately after signing up. I thought it doesn't matter if my account is negative now I have seven days before I'm charged. Wrong and when I emailed their customer service to get it resolved I got no response. They have no customer service number and apparently no customer service after a certain time seeing as how I've emailed them 3x in the last 5 hours and got no response.