I have owned three sniping programs and used another online service before this one. One of the programs worked well for a year and then refused to let me use it. The other service almost never got to lay a bid. The other two programs were inconsistent. . I eventually made it to Gixen and was expecting it to be a little hit and miss like the rest.
I've been using it for about four years and it has been brilliant. It works consistently and has won me many auctions. I have used the free and premier versions and the small payment for the extra server is made up for by the extra wins many times over. I keep waiting for something to go wrong, but it has been rock solid since I started using it.