New eBay seller standards: your thoughts?

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Herts, England United Kingdom
Andy
Kudos: 11,623
Joined: Jan 1, 2001
New eBay seller standards: your thoughts?
22 Feb 2016
The new eBay seller performance standards announced 5 months ago have finally taken effect.

eBay wrote:

Starting February 20, just two key metrics will be used to measure seller performance:

  • A simplified defect rate that includes two basic measures: Seller-cancelled transactions and cases closed without seller resolution.

  • An on-time shipping metric that measures your shipping performance, based on what you control—shipping your item on time.
  • QUESTION: Is this cause for celebration?
    Andy Geldman, Web Retailer
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    NC United States
    seller252gregb
    Kudos: 171
    Joined: Apr 12, 2015
    Re: New eBay seller standards: your thoughts?
    22 Feb 2016
    @Andy The new defect rate is definitely an improvement.

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