I don't like leaving reviews until we have tried the product for a while, so after 3 months here it is.
Price Spectre compares your item against others on the eBay marketplace by EAN / GTIN or keywords that you choose. The item does not have to be in the eBay catalogue (unlike some other repricers). This has been made a lot better since eBay has insisted on EAN / GTIN for many categories.
Set a floor price, ceiling price and the algorithm for repricing such as lowest, lowest by x amount / percentage, x lowest, or 12 other options. Set your search parameters and away you go.
You can quickly see what your competitors are charging and get Price Spectre to ignore certain sellers of certain products if you wish.
Via the upload we can quickly reset our floor and ceiling prices for our international markets due to currency fluctuations within seconds.
Repricing is done around every 4 hours or so, but you can pay more for more frequency if you really want to.
With regard to customer service, can not comment as we have not had to use it. Neither have we used the many video tutorials. Set up is easy !
This is an invaluable tool for those that sell commonly available items on eBay.
Due to the competitiveness of our market, we used to price our items at the bare minimum, but using Price Spectre helped us to achieve a higher income for the same number of sales. In fact it had paid for itself for the first month within 2 hours of setting it up. For us it currently works out at around 1p per month per sku / listing.
If you are not one of our competitors then give it a try. There are no long term contracts.
E-commerce , love it or hate it, that's why we are here