T-HUB Tech Support Quickly Rectified a Critical Problem

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colinmaddix
Kudos: 15
Joined: May 6, 2016
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T-HUB Tech Support Quickly Rectified a Critical Problem
6 May 2016
We have all experienced problems with automatic windows updates bringing our PCs to a halt. That happened to us mid morning while processing and shipping orders from our website. The system needed a reboot but would not complete it. We did a hard reboot causing some of the windows files to be corrupted preventing T-HUB and QuickBooks from working. After an email alert to T-HUB Technical support they took over our PC, remotely fixed the windows problem, reloaded T-HUB and got us up and running. They stayed with the problem for 2 hours until we were sure it was fixed. We did not miss a shipment that day due to their excellent service and product. Thank you T-HUB!
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