Stay away!! The worst shipping solution ever, not because of the company itself but because of the insurance co. (Shipsurance) they use (same thing at the end though). Out of thousands of packages we sent in a year, we did a claim on just 10. Even though they were justified, they paid only one for about $35. Even for small claims they ask you for ridiculous stuff (pictures, affidavits from customers, letters, more pictures, estimates for fixing/replacing items, and so) It is just not worth it. The time you have to spend gathering information, sending emails and documentation back and forth is obscene, they just do it so you get tired of following up on your claim. They use all kind of excuses for not paying; To me, Shipsurance is just a way to skim money from customers and ShippingEasy is the channel. They don't even let you use the shipper's insurance company, like ShipStation does.