WORST TECH SUPPORT I'VE EVER DEALT WITH

Poster
Message
United States United States
ATeamConsulting
Kudos: 15
Joined: May 27, 2016
stardim stardim stardim stardim star
WORST TECH SUPPORT I'VE EVER DEALT WITH
27 May 2016
No contact number to call a help desk.
Must submit a ticket and wait.. and wait.. and wait.. until it is convenient for them to get back to you.
Then, the e-mails back and forth start with them trying to diagnose an issue they don't full understand.
They'll send you multiple links all to the same "get started" guide that do not pertain to your original issue whatsoever.
Finally, they'll agree to have a remote session initiated, but even that will take a few days to schedule.
Worst part is, they don't even speak English and very rarely understand what you are trying to convey.

If you can afford it: Webgility.

With T-HUB you get what you pay for.. Zero tech support.
Report review abuse

Volo
Selro
StoreFeeder
World First