Scott is a master at what he does. No wonder everyone in the industry knows him. I have had the privilege of working with him for a few months now and he is the ultimate pro. He knows Amazon like the back of his hand and could not be a nicer guy. Strongly recommend Feedback Repair. He is also on skype all the time, no joke! Very easy to contact and to talk to. I have sent numerous people I know to him and they all have very similar things to say. AMAZON EXPERT is an understatement. Excellent.