Great when it work, stuffed when it doesn't.

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United Kingdom United Kingdom
steveg
Kudos: 15
Joined: Sep 10, 2016
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Great when it work, stuffed when it doesn't.
9 Sep 2016
Been using M2E for a couple of years, when its installed and working correctly its great however when it doesn't work as it should its hard to get a decent response time on support.

We pay £220+ a month to use M2E and for that we get pretty terrible support, slow emails (usually 1-3 days to reply to an email) when you have a business critical issue as we currently do and have to disable sales on eBay the support really gets frustrating and slow, a phone number to contact them on wouldn't go a miss.
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