Poor software even worse support

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United Kingdom United Kingdom
pissedoffuser
Kudos: 18
Joined: Sep 12, 2016
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Poor software even worse support
12 Sep 2016
We have used Linnworks desktop for a number of years without problem. However over the last few months Linnworks has become unstable and completely unreliable. Crashing daily, stock values and numbers changing for no apparent reason and worst of all for the last three Mondays we have had no access at all. This has resulted in deadlines being consistently missed. Tech support is useless or you are unable to get hold of them. When you do they will blame everything under the sun apart from their lack of ability to solve the problem. With planned increases in price on the horizon we shall be moving to a new supplier as soon as possible. I can only recommend that you give this company a wide birth!!
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