Multi-channel listing software

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United Kingdom United Kingdom
greenguy
Kudos: 40
Joined: Sep 25, 2016
Multi-channel listing software
25 Sep 2016
Hello

We sell on Amazon (UK,DE,FR etc), ebay UK and Magento website.
We use Linnworks for inventory and order management.
We are happy with it.
We are looking for a tool or software to make product listing easy on multiple platforms.
Linnlive -- we found it was not adequate.

Can someone suggest please.

Regards

Greenguy
Max Meadows, VA United States
Jax Music Supply
Kudos: 2,459
Joined: May 25, 2009
Re: Multi-channel listing software
27 Sep 2016
@greenguy

I'm curious, are you creating new listings on Amazon or just listing existing products? I often find that the bulk tools that Amazon provides are usually ok for existing products. Even for new products they aren't too bad. I use SixBit for eBay. They just released support for Amazon but I've not used (probably won't). With so many options for shopping carts, I cannot see too much support for individual shopping carts - even for a large market like Magento.
Nottingham United Kingdom
Bigian13
Kudos: 2,875
Joined: Feb 21, 2014
Re: Multi-channel listing software
29 Sep 2016
@greenguy

Good luck with your quest, and if you find the right solution, please let me know.

Like you, we currently use Linnworks and find the range of configurators etc to be very confusing and not an ideal way of listing at all.

We tend to do it the old fashioned (and very time consuming) way of manually entering all new products on the different sales channels. Certainly not ideal, but it does save us from the problem of an automated listing service listing our products against an existing listing / ASIN that is either incorrect or poorly translated.

We don't even use any of the translation services available for eBay or Amazon, such as WebInterpret, due to problems with them in the past. We have also used the services of students to do the translations, but now we have a few folk on Fiverr that we use instead. Quicker, more reliable, and a hell of a lot cheaper as well.
E-commerce , love it or hate it, that's why we are here
Herts, England United Kingdom
Andy
Kudos: 12,109
Joined: Jan 1, 2001
Re: Multi-channel listing software
29 Sep 2016
A couple of posts have been deleted because it's against our policy for suppliers to post recommending their own product.

www.webretailer.com/forum/174-community-guidelines.asp

No more posts from suppliers please unless @greenguy specifically says he wants their input. Suppliers can send PMs about their products/services though.
Andy Geldman, Web Retailer
Please follow on Twitter, Facebook, LinkedIn or Google+
United Kingdom United Kingdom
greenguy
Kudos: 40
Joined: Sep 25, 2016
Re: Multi-channel listing software
1 Oct 2016
@Jax Music Supply
Sorry for the late reply.
We do new listings on Amazon.
About using upload files -- If I have listed a product manually on Amazon and I want to edit it - say rewrite the description, can I do it by upload file.
Any idea?
Regards
United Kingdom United Kingdom
greenguy
Kudos: 40
Joined: Sep 25, 2016
Re: Multi-channel listing software
1 Oct 2016
I am thinking of using ChannelAdvisor. Does anybody have experience using it?
Max Meadows, VA United States
Jax Music Supply
Kudos: 2,459
Joined: May 25, 2009
Re: Multi-channel listing software
3 Oct 2016
@greenguy

I believe you can do it via upload. Upload is the way to go when creating lots of products. If you are just creating one here or there then you don't need. I cannot recommend Channel Advisor, I found it was a waste of money and the service was horrible. You can read the reviews here on webretailer.
United Kingdom United Kingdom
greenguy
Kudos: 40
Joined: Sep 25, 2016
Re: Multi-channel listing software
4 Oct 2016
@Jax Music Supply
Thank you very much Jax.
Nottingham United Kingdom
Bigian13
Kudos: 2,875
Joined: Feb 21, 2014
Re: Multi-channel listing software
5 Oct 2016
@greenguy

Use the 'Inventory Loader' file from Amazon to edit descriptions, details etc. Results when we tried it were more hit than miss, though we probably spent more time checking / manually editing errors than if we had done it manually in the first place.

Good luck with CA. We were bombarded with sales people 4 or 5 years ago and it took forever to get a price from them, which we politely laughed at and turned down. However many use them so they could be the right choice for you.

Check the integrations, your contract length, and your get out clauses just in case, as this is what most dissatisfied users complain about.
E-commerce , love it or hate it, that's why we are here
United States United States
ScarfKing
Kudos: 377
Joined: Oct 7, 2014
Re: Multi-channel listing software
20 Dec 2016
I think the elephant in the room of the "just put your info in here once and we'll list it all for you everywhere!" promise is that each listing really is different. An Amazon title is different from and Ebay title or a website title. Some of the descriptions are the same, but if you have an ebay template, that's going to complicate things, too.

We figure that if we're translating and uploading to a listing app, we might as well be uploading directly to the marketplace, and that's what we've done up until now. At least any errors are not going to have a 3rd party in between that could be creating the error. Certainly there are enough errors and spurious error reports that come directly from Amazon to not need another headache.

Still, the dream lives on. At least if our photos are in one central listing place, we don't need to list the URLs over and over in each marketplace. Likewise things like prices (if you maintain pricing, for example, in all the european markets) condition, material, etc etc. So, there are some elements like that that could be a time saver.

As to machine translations, good luck!
Supplier
United Kingdom United Kingdom
Klaas Schippers - Linnworks
Kudos: 145
Joined: Nov 28, 2016
Re: Multi-channel listing software
21 Dec 2016
Here's a message to the OP @greenguy.

This is Klaas from Linnworks. Are you using our Linnworks desktop or Linnworks.net software? Linnworks.net works essentially the same as Linnlive (from desktop) but is more streamlined and easier to use. You will need to setup configurators, but all the information you will have in your inventory, e.g. different prices by channel, different titles by channel, different descriptions by channel. Once the configurators are setup correctly, a brand new listing -or an update for an existing one- is just a few mouse-clicks away. You may e-mail me so we can get in touch, I feel that you can benefit more from our software and would like to help you in making your Linnworks usage more streamlined. Which actually might prevent you from purchasing another piece of software, so maybe I can actually save you some money!
Linnworks is an innovative eCommerce platform that helps over 4,000 online retailers across the globe automate their key processes, reduce costs and grow their business.
www.linnworks.com/over
Australia Australia
JuMinx
Kudos: 53
Joined: Dec 21, 2016
Re: Multi-channel listing software
22 Dec 2016
@Klaas Schippers - Linnworks

Hi, I would like some more information on your product.

Could you please get in contact with me..

cheers.
Australia Australia
JuMinx
Kudos: 53
Joined: Dec 21, 2016
Re: Multi-channel listing software
26 Dec 2016
@Klaas Schippers - Linnworks

Hi Klaas, can you please resend me any info to onlinetopres@gmail.com

cheers.
Supplier
United Kingdom United Kingdom
Klaas Schippers - Linnworks
Kudos: 145
Joined: Nov 28, 2016
Re: Multi-channel listing software
27 Dec 2016
@JuMinx

Hello, I have sent you a (quite lengthy) e-mail answering all your questions. Hope it finds you well and you can come back at any time should you have any more questions.
Linnworks is an innovative eCommerce platform that helps over 4,000 online retailers across the globe automate their key processes, reduce costs and grow their business.
www.linnworks.com/over

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