We have a huge stock range and we needed a proper system to list all of our stock. We worked with a managed service provider to shortlist 2 companies and we went with Volo. The Volo system was the better all-in-one system. It had more features and allowed us to handle everything, including the messages and emails, from one place.
The Volo platform is very easy to use, it’s very intuitive. As I said, I like the fact that everything is in one place. That really simplifies things for us. Also, we see some real efficiencies in our in-house processes. We don’t have to open each order through eBay, and print it, that kind of thing.
In regards to their customer service and support, well, that is spot on! Simply open a ticket and someone will get to you. Also, their account managers do a great job of keeping you up-to-date and informing you of best practices.
All in all, a cracking piece of software backed up with awesome members of staff!