What was good about this product or service overall? Well the product was good, but then they knew they had a decent product and everything that we were paying for was taken away unless you spent 12 a month more... They forgot where they came from and who supported them... Everything I signed up for in the beginning was either filtered wayyyyy down or taken completely away. I know quit a few people that use them and are upset. I for one will not be staying with them and will let all of social media know how upset so many people are.