We have been with ShipWorks for 8 years now. I don't know how we would have managed without out it. It handles 4 of our online stores any makes working a breeze rather than a nightmare. Downloads the orders from each store....can be set to print them out automatically. Connects directly to UPS or Stamps.com to make the shipping label. So much better by far than the clunky and slow Worldship. In 8 years we have had only a couple of minor problems and their tech support was able to solve and correct the way you would expect an expert to do. Can't say enough to praise this software as it just is phenominal!!!!