Got the platform updated on October 12, 2016 and everything is a mess now!
All the emails and messages are in the same folder, can't filter them or locate old ones.
Can't even REPLY to my customers, they had the brilliant idea to create a new "email" address where all the replies go out from, nor eBay or Amazon recognize this new email address, so no messages are going out.
No option to record signatures.
Tried reaching customer service and all the agents are busy (wondering why).
Save some time and money and look for a new messaging platform.