United States United States
Stephanie Davis
Kudos: 15
Joined: Oct 12, 2016
stardim stardim stardim stardim star
12 Oct 2016
The "upgraded" system is horrible! Everything is a mess, over a year of emails all disorganized now and I can't delete anything, only close the emails and they stay in the same stream as all the open emails. It's a nightmare for our customer service team. So many bugs on this new update, they should've allowed a few businesses to beta test it before they forced everyone on it but clearly they didn't. They aren't letting us go back to the old system to clean things up and make the transition easier, we are just stuck in this nightmare or finding a new service (which we will be doing shortly based on this experience)
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