AWFUL AWFUL AWFUL! STAY AWAY!!!!

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AWFUL AWFUL AWFUL! STAY AWAY!!!!
23 Nov 2016
ReplyManager has been purchased by a company that doesn't have a clue about the needs of its users. It shoved a forced upgrade down our throats right at the beginning of the busy Holiday season!

Just a few of the issues we've had include:

- Emails disappearing! Yes, just - poof - gone!
- No HTML email support
- Routing rules got completely messed up
- The interface is atrocious - whoever designed this ought to be fired
- Emails being combined into completely unrelated threads

...and ready for this one? We just discovered that Reply Manager FORWARDED A NUMBER OF EMAILS TO RANDOM, TOTALLY UNRELATED INDIVIDUALS! So...as in...confidential documents got forwarded to a complete, random stranger.

That was the straw that broke the camel's back. We're done.
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