Significant increase in number of feedbacks

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United Kingdom United Kingdom
butterflynest
Kudos: 18
Joined: Nov 25, 2016
starstarstarstarstar
Significant increase in number of feedbacks
25 Nov 2016
I thought I would give you a quick email regarding Feedback Express. I was a little sceptical when I first started but I can genuinely say that I have been extremely pleased with the results. My feedback scores are now much higher than usual and particularly as we have been focusing on ebay during the last month or so I have been very pleased. I have summarised the key benefits below ;
1) Definite increase in the number of feedbacks
2) Like that we get emails from customers who wouldn't normally have emailed us with small issues which can be rectified easily helping to improve customer service
3) Like the alert when negative feedback comes in. I would tend to look at this every couple of days but now can deal with it immediately
4) Simple and easy to use
United Kingdom United Kingdom
FeedbackExpress
Kudos: 34
Joined: Aug 8, 2016
Re: Significant increase in number of feedbacks
5 Dec 2016
Hi butterflynest

Thank you for the kind words. Very glad to hear about the positive results you're experiencing using FeedbackExpress, Amazon feedback software.

Have a great holiday season!

Chris
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