Worst decission we took

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Spain Spain
MovieRapid
Kudos: 15
Joined: Jun 7, 2016
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Worst decission we took
29 Nov 2016
What was good about this product or service overall?

In the beginning, the support was helpful and quick. Good price.

Could anything have been better?

Many things. The repricing feature is the worst I've seen (strategies not flexible, you have to set manually the min and max price or with an Excel: it does not calculate authomatically behind the cost price; if you change the strategy CloudHub does not change the prices authomatically and you have to ask for it and wait), the stock management is too simple, we got lot of problems, some of them was not resolved after weeks. In the last month, the software simply was not repricing properly.
OUR REVENUE DECREASED ABOUT 50% AFTER MOVING TO THIS SOFTWARE.

How was the support?
It seemed to be fast and helpful in the begining, but bad and slow after a while.
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