Just Say NO to ChannelAdvisor

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United States United States
chustad
Kudos: 29
Joined: Apr 15, 2016
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Just Say NO to ChannelAdvisor
13 Dec 2016
I can't imagine an experience as bad as ours.....

We signed up for an EXPENSIVE 1-year contract, and even purchased one of their apps to connect to Shopify.

All ChannelAdvisor support says is it's Shopify's fault, even though the app was built and money collected by CHANNELADVISOR!

Over 4 months, and we've gotten nowhere. Can't even go live because most our products can't "convert" due to a large magnitude of errors.

It's a nightmare, a NIGHTMARE. Our business is having our worst year ever since we moved to CA. Too many expenses and NO RESULTS. And we have to continue with this nonsense for another 8 months because we were duped into a 1-year contract by some salesman who won't even return my emails or calls.

I would give a negative rating, if possible.
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