What was good about this product or service overall? Nothing, cause they wont answer about anything Could anything have been better? "Everything" How was the support? Packet lost / no email response(botmail) + unfriendly behavior on the phone. After looking at the recession on Google maps, it is no wonder the supplier "wnDirect" is a bad company. And an ad comes out also because of that. Because of this, I would soon turn on my attorney, as this supplier might get a lot of customers. And I can not tolerate such a thing myself. From my side it is ok, well my ware went lost and my money too but I can get it somehow back again but something like this happens at a fall, 8 of 10. I do not allow that. If a company is doing so many people then I get a collapse myself!