"They are working on it", their favorite phrase!

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Aurora, CO United States
Noe Martinez
Kudos: 30
Joined: Feb 7, 2017
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"They are working on it", their favorite phrase!
7 Feb 2017
What kinda a software company does updates and brings servers down, IN THE MIDDLE OF THE WORKDAY?!?! We have called so many times because our staff keep getting kicked out. Every-time we call, they reply with, "They are working on it". We are so tired of hearing this phrase. It is such a cop out! Solid Commerce, PLEASE TAKE RESPONSIBILITY AND INITIATIVE TO LISTEN TO YOUR CUSTOMERS!!! Fix your software, we are paying a monthly premium and fees for a service that only works 60-70% of the time? Wow!
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