What was good about this product or service overall? Nothing. They sent me goods that were broken. 90% of the items were broken. They also charged me for a fee which they could not explain. And, all the items listed on the manifest were not delivered; I was missing 4, and 1 of the 4 was the most expensive item listed on the manifest. They did reimburse me roughly 25% of what I paid; but, it was after many emails and a report to the BBB. 25% was not even close to what they should've reimbursed me. It just about put my small business under. Could anything have been better? Everything. How was the support? Horrible.