I hired this provider to complete a job that another provider was not able to complete. I was very impressed by the expertise they have in multiple marketplaces. I plan to continue using them for Amazon and Ebay besides Rakuten. I usually don't post reviews. I understand the frustration many businesses have in hiring overseas contractors as they are often not reliable and don't have the skills they claim to have, so this is why I'm sharing this review from my experience with this highly recommended provider.