Great Value

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Message
United Kingdom United Kingdom
velocity
Kudos: 18
Joined: Mar 2, 2017
starstarstarstarstar
Great Value
2 Mar 2017
We have been using Linnworks for over 3 years now and in that time its helped us growth our business. The efficiencies that Linnworks offers in stock control and order management have allowed us to keep our business lean which in my opinion is a must for any small business.

We are able to process (print/pick/pack/dispatch) one order every 50 seconds. We process over 500 orders a day on average with one member off staff. We have visited other companies that have 5 members of staff doing a similar numbers of orders.

Linnworks is great value for money. It has allowed us to keep the costs in our business low, which has enabled us to work of a smaller margin and grow our sales.

Linnworks isn't perfect, there have been two occasions where orders wouldn't download due to technical issues at their end and they probably could have comunicated better with their sellers on both occasions. That being said, I can live with two problem days out of over 1000.

We have looked at the other options to Linnworks but I haven't been able to find any that come close to Linnworks when you consider the cost per month. Its great value for money!

If you are prepared to spend some time setting up Linnworks and work how best to use it in your business, it will make your life so much easier.

Thanks for helping us grow our business Linnworks, we couldn't have done it without you!
Supplier
United Kingdom United Kingdom
Klaas Schippers - Linnworks
Kudos: 158
Joined: Nov 28, 2016
Re: Great Value
8 Mar 2017
@velocity

Hello,

Thank you very much for taking time for writing a review of our software and services.

That you can print/pack/despatch an order in under a minute is quite impressive. It must mean that you have optimised your warehouse processes and Linnworks in a very efficient way.

We are improving the way we communicate with our users, we have for instance the status page, any outages (Linnworks or third party providers) are being displayed on: status.linnworks.com

For more personal messages we have developed the notification feature in Linnworks.net, it works like an inbox and allows us to quickly reach the Linnworks users. We have used this functionality to announce server upgrades and service periods for certain servers for instance.

Thank you for using Linnworks, if you need more features or functionality in the future, please do not hesitate to let us know via the forum.

Best regards,
Klaas Schippers
Linnworks is an innovative eCommerce platform that helps over 4,000 online retailers across the globe automate their key processes, reduce costs and grow their business.
www.linnworks.com
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