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Relatively Expensive. Not Very User-Friendly

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United States United States
theorzeffect
Kudos: 15
Joined: Mar 11, 2017
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Relatively Expensive. Not Very User-Friendly
13 Apr 2017
What was good about this product or service overall?
They have plenty of 3rd party integrations and the software comes with a lot of features, which is what made our company choose them in the first place.

Could anything have been better?
For the price (minimum of $500 per month plus a $2000 setup fee) we expected the interface to be much more intuitive and user-friendly. Not the case. We also had a lot of issues with connections to our integrations breaking, which added unnecessary stress to our day to day operations. Overall its a decent platform, but in my opinion the combination of reliability issues, a clunky interface, and a high price point make it a worse option than the other inventory and drop shipping tools available.

How was the support?
Their support was generally pretty friendly and helpful, but we shouldn't have to be on the phone with them so often...
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