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Horrible Support

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United States United States
tierack
Kudos: 15
Joined: Apr 19, 2017
stardim stardim stardim stardim star
Horrible Support
19 Apr 2017
There is nothing good about this product. It is almost always broken and the support to fix it has no idea what they are doing nor how to fix your problem. Do not get your Web store involved whit this product. It will kill your business!!! Support will waste days of your time trying the same band aid to the problem which is that it rarely works. There are other products that will provide the same functionality and I am sure the support has to be better than this. Three days of my time wasted going in circles with three different support people. The issue is the support people often make it worse as they do not read historical information understand the root of the problem and that their band aids only break the product more. Maybe it is a good product but you will never know because the support for it sucks!
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