I am in the same boat as you. I paid $599 USD 8 months ago and only got a response when I told her a was contacting the USA Federal Trade Commission.
She told me she has cancer and will do the work eventually but I would not believe it for a second. She has done jobs for me over the years and are always late. She is a pathological liar and will say anything to get you off her back.
Dont even bother with her just contact the US federal Trade Commission like I did.