Fast and Efficient

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United Kingdom United Kingdom
Julian Scott
Kudos: 15
Joined: Jun 6, 2017
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Fast and Efficient
6 Jun 2017
We were founded in 2004 and came to Volo in 2010. We had been working with another company. They got taken over I think, the platform changed, and it didn't suit our business. It couldn’t do things that were critical to our business.

“Once we moved over to Volo, the changeover was very quick. We did the import overnight, it just worked straight away. It was hugely impressive. Volo’s custom fields was a massive win for us. It enabled us to bring the data across from the other system much more easily. We could do bulk imports and create our own fields in Volo which the data mapped to. The upshot of all this was that we went live very quickly. I would never have believed the speed with which we switched and got proficient in the new system. It was incredible. The support through implementation helped a lot too. We had a good guy at Volo who was always on the phone when we needed him, and he helped us bang through the changeover really quickly.
United Kingdom United Kingdom
pharzide
Kudos: 15
Joined: Jun 6, 2017
Re: Fast and Efficient
6 Jun 2017
Just for balance, 18 months in and still not fully implemented. Big promises made but not yet delivered. It's a very versatile system, but be aware that implementation is not always straightforward or fast.
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