I had originally found out about CJ on some prominent Amazon podcasts that I follow and he seemed very knowledgable about the subject of suspensions.
I was in a situation where I had been suspended for a second time for the same reason, and I got through to his assistant on almost the first ring. She took down my details and I was immediately transferred to CJ who was very professional and was a straight shooter based on my situation (which I appreciate a lot) and gave me some very good free advice and did not charge me, because he thought that I could potentially handle this myself and save a few bucks.
His integrity in this situation is something I highly value, and in the event I do end up in a situation like this again, he will be the first person I call.
Beyond exceptional. Much better experience than any of his competition.